My Surgery Today Ran Five Hours Over Because a Single Constituent’s Housing Case Turned Out to Involve Four Separate Government Departments Refusing to Talk to Each Other
My Surgery Today Ran Five Hours Over Because a Single Constituent’s Housing Case Turned Out to Involve Four Separate Government Departments Refusing to Talk to Each Other – One family. One genuinely urgent housing problem. Four departments, each insisting the other was responsible. I spent the whole afternoon just trying to get anyone to actually pick up a phone.